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Terms of Service

Terms and conditions for Capital Clean Care's residential cleaning services in Maryland, DC & Virginia.

Capital Clean Care team member carrying a caddy of eco-friendly cleaning supplies into a bright living room

Licensed & insured · Background-checked team

1. Services

Capital Clean Care provides residential cleaning services throughout Maryland, Washington DC, and Northern Virginia. Services include standard cleaning, deep cleaning, move-in/move-out cleaning, post-construction cleaning, recurring cleaning, and eco-friendly cleaning.

2. Booking and Scheduling

All bookings are subject to availability. We require a confirmed appointment before service delivery. Scheduling is managed through our website, phone, or email.

3. Pricing and Payment

Prices are provided as estimates based on home size, condition, and service type. Final pricing is confirmed before service. Payment is due upon completion of service unless otherwise arranged.

4. Cancellation Policy

We request 24–48 hours notice for cancellations or rescheduling. No penalties apply for occasional schedule changes with adequate notice. Repeated same-day cancellations may result in a cancellation fee.

5. Satisfaction Guarantee

We offer a 100% satisfaction guarantee. If you are not satisfied with any aspect of our service, contact us within 24 hours and we will return to re-clean the specified areas at no additional charge.

6. Liability and Insurance

Capital Clean Care is fully licensed and insured. In the unlikely event of damage during cleaning, we will address the issue promptly. Please report any concerns within 24 hours of service completion.

7. Access and Security

You are responsible for providing safe access to your home. All team members are background-checked. If you provide keys, codes, or smart lock access, we will handle them with care and confidentiality.

8. Promotional Offers

Promotional codes and discounts are subject to terms specified at the time of offer. They cannot be combined unless explicitly stated and may have expiration dates.

SMS Messaging Terms

Capital Clean Care is operated by DDA Construction LLC. By checking the optional SMS consent box on our quote request form, you agree to receive text messages from Capital Clean Care at the phone number you provided.

  • Program: appointment confirmations and reminders, estimate/quote follow-ups, arrival-time updates, and customer support replies related to a requested or scheduled cleaning.
  • Frequency: message frequency varies, typically 1–4 messages per month.
  • Cost: message and data rates may apply.
  • Opt out: reply STOP at any time to stop receiving messages. You will receive one confirmation message and no further texts.
  • Help: reply HELP, call (240) 704-2551, or email capitalcleancare@gmail.com.
  • Consent to receive text messages is not a condition of purchase. Carriers are not liable for delayed or undelivered messages.
  • See our Privacy Policy for how we handle your information. Mobile information is never shared with third parties for marketing purposes.

9. Governing Law

These terms are governed by the laws of the State of Maryland. Any disputes will be resolved in the courts of Montgomery County, Maryland.

10. Contact

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